Serenity First Counseling is a private-pay practice and does not accept insurance directly. However, we offer several options that may help make therapy more accessible.If you have out-of-network benefits, we can provide a superbill that you may submit to your insurance company for possible reimbursement. We also offer Thrizer, which can help you understand and use your out-of-network benefits more easily.A limited number of sliding-scale openings may also be available.If you’re unsure which option may work best for you, we’d be happy to talk through your options during a free 15-minute connection call: https://calendar.app.google/uSiBrgimL6fZhGcF7

You can book a consultation through the website to learn more about services and determine the best fit for your needs.

To best serve all clients and ensure appointment availability, please cancel or reschedule sessions at least 24 hours in advance. Cancellations made with less than 24 hours’ notice and missed appointments will incur the full session fee, which is not covered by insurance.

You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost. Under the No Surprises Act, health care providers, including therapists, are required to provide their clients who either don’t have insurance or who are not using insurance, with an estimate, known as the Good Faith Estimate (“GFE”), of the expected charges for medical services, including psychotherapy services. In many cases, including mental health care, it can be difficult for a therapist to know how much treatment will be needed when a new client schedules services for the first time. The total cost of services will depend upon the number of (psychotherapy) sessions you attend, your individual circumstances, and the type and amount of services that are provided to you. I can speak with you about this prior to or in your initial session. The GFE is based on information known at the time the GFE was created. It does not include any unknown or unexpected costs that may arise during treatment. There may be additional items or services a therapist may recommend as part of your care that are not reflected in GFE.”

You can cancel or reschedule appointments via: Client Portal: shayla-ferris.clientsecure.me Email: shaylaferris@serenityfcpllc.org

Yes. Serenity First Counseling offers telehealth therapy for clients in Maryland and Virginia.

EMDR is a trauma-focused therapy approach that helps clients process distressing memories, triggers, and experiences that may still be affecting them in the present.